Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@stnicksknives.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@stnicksknives.com and send your item to: 928 US Highway 72 E Athens, AL 35611
Shipping
-St. Nick's Knives International Shipping Policy-
We will refund any and all orders that attempt to use a third-party package forwarding service (i.e. Shipito)
The customer is responsible for all fees and taxes - we charge only for our shipping costs.
The customer is responsible for knowing their own laws and assumes all risk for the value of the package as well as our shipping costs, should it be confiscated at customs.
If the package is found to be undeliverable, the customer is responsible for the return shipping cost (which can be higher than original shipping).
All return and replacement shipping costs must be paid by the customer.
All International orders will be shipped via USPS First Class International, Priority, or Priority Express on a per customer rate depending on shipping location.
If you would like to add insurance to your order, please e-mail or call us beforehand so we can add the extra cost into your order.
Any returned orders will incur a 10% re-stocking fee upon refund of the item
-St. Nick's Knives Domestic Shipping Policy-
All Domestic orders will be shipped for Free via USPS First Class Mail
All orders will ship either the day they are placed or the proceeding day unless any unforeseen circumstances affect this.
Any returned orders will incur a 10% re-stocking fee upon refund of the item
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@stnicksknives.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@stnicksknives.com and send your item to: 928 US Highway 72 E Athens, AL 35611
Shipping
-St. Nick's Knives International Shipping Policy-
We will refund any and all orders that attempt to use a third-party package forwarding service (i.e. Shipito)
The customer is responsible for all fees and taxes - we charge only for our shipping costs.
The customer is responsible for knowing their own laws and assumes all risk for the value of the package as well as our shipping costs, should it be confiscated at customs.
If the package is found to be undeliverable, the customer is responsible for the return shipping cost (which can be higher than original shipping).
All return and replacement shipping costs must be paid by the customer.
All International orders will be shipped via USPS First Class International, Priority, or Priority Express on a per customer rate depending on shipping location.
If you would like to add insurance to your order, please e-mail or call us beforehand so we can add the extra cost into your order.
Any returned orders will incur a 10% re-stocking fee upon refund of the item
-St. Nick's Knives Domestic Shipping Policy-
All Domestic orders will be shipped for Free via USPS First Class Mail
All orders will ship either the day they are placed or the proceeding day unless any unforeseen circumstances affect this.
Any returned orders will incur a 10% re-stocking fee upon refund of the item
